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How Cloud Services Automatically Switch Providers When One Fails

A system that uses conversational AI to understand your reliability needs and automatically switches your cloud service to a backup provider if your current one goes down.

Granted 2018ActiveExpires 2032Owned by International Business Machines CorpInvented by Anca Sailer, Rahul P. Akolkar, Tao Tao + 6 more

Original patent title: “Providing information technology resiliency in a cloud-based services marketplace

Plain-English explanation by SahiLast reviewed · June 15, 2026

A system that uses conversational AI to understand your reliability needs and automatically switches your cloud service to a backup provider if your current one goes down. Granted to International Business Machines Corp in 2018 with 23 claims and 1 forward citation.

Key facts

Patent numberUS 10140638
StatusActive
FieldSoftware & Internet
AssigneeInternational Business Machines Corp
InventorsAnca Sailer, Rahul P. Akolkar, Tao Tao and 6 others
Filed2012
Granted2018
Claims23
Times cited1
LitigationNone on record
Value · $55K$175KModest

Coverage

What does this patent actually cover?

This patent describes a system that acts as a smart broker for cloud computing services. When a user describes their needs in plain language (like needing high uptime or specific security), the system translates those requirements into a structured graph that maps business rules to technical IT stacks. It then matches these needs against a database of service providers categorized by an ontology—a formal way of organizing concepts like reliability metrics and failure domains. Crucially, the system continuously monitors the connection and, if it detects a failure, automatically migrates the user to a pre-ranked alternative provider without requiring the user to intervene or re-configure their settings.

The gap

What does this patent NOT cover?

  • Does not cover manual switching of cloud providers by a human administrator.
  • Does not cover systems that lack a conversational interface for initial requirement gathering.
  • Does not cover basic load balancing that does not use an ontology-based framework for matching resiliency attributes.
  • Does not cover failure recovery that requires the user to re-input their business requirements.

These exclusions are unique to PatentBrief — derived from the actual claim language, not patent-office boilerplate.

What made this novel

The system builds a 'third data structure' by combining the user's initial requirements with the actual performance data of the chosen provider, allowing it to refine its future rankings and predictions without ever bothering the user for more input.

Providing information technolo…(Primary claim)softwaretelecommunicationsai ml

Schematic visualization of the patent's claim structure. Hand-drawn diagrams in progress for each landmark patent.

Where you've seen this

Real-world examples

01

Enterprise multi-cloud management platforms

02

Automated disaster recovery services

03

Cloud service brokerage software

Why it matters

The bigger picture

As businesses move critical operations to the cloud, the risk of a single provider outage becomes a massive liability. This patent addresses the 'vendor lock-in' problem by automating the transition between different cloud environments, effectively creating a self-healing marketplace for enterprise infrastructure.

Filed

December 6, 2012

Granted

November 27, 2018

Market context

Who's building on this

Companies in this space

IBM continues to leverage its hybrid cloud and AI research, particularly through its Watson and Cloud Paks offerings, which focus on automated IT operations. Major cloud orchestrators like VMware and various multi-cloud management startups are also working on similar automated resiliency layers.

Market impact

This technology supports the industry shift toward 'multi-cloud' strategies, where companies avoid relying on a single provider to ensure business continuity. It helped formalize the automated brokerage model, moving cloud procurement from static contracts to dynamic, intent-based service selection.

Claim 1 — Plain English

What this patent covers

This patent describes a system that acts as a smart broker for cloud computing services. When a user describes their needs in plain language (like needing high uptime or specific security), the system translates those requirements into a structured graph that maps business rules to technical IT stacks. It then matches these needs against a database of service providers categorized by an ontology—a formal way of organizing concepts like reliability metrics and failure domains. Crucially, the system continuously monitors the connection and, if it detects a failure, automatically migrates the user to a pre-ranked alternative provider without requiring the user to intervene or re-configure their settings.

The clever bit

The system builds a 'third data structure' by combining the user's initial requirements with the actual performance data of the chosen provider, allowing it to refine its future rankings and predictions without ever bothering the user for more input.

What it does not cover

  • Does not cover manual switching of cloud providers by a human administrator.
  • Does not cover systems that lack a conversational interface for initial requirement gathering.
  • Does not cover basic load balancing that does not use an ontology-based framework for matching resiliency attributes.
  • Does not cover failure recovery that requires the user to re-input their business requirements.

Patent timeline

Filing

Application submitted to the patent office

Publication

Application published, typically 18 months after filing

Grant

Patent officially issued

PatentBrief Score

Impact Score

Early stage

Citation count

6/40

Early citations

Claim breadth

15/20

Broad claimsclaimsThe numbered statements at the end of a patent that legally define what the inventor owns.Read more →

Recency

10/20

Granted 5–10 years ago

Assignee scale

0/20

Independent or smaller assigneeassigneeThe entity that owns the patent — usually the inventor's employer or a company.Read more →

PatentBrief Impact Score — based on citation count, claim breadth, recency, and assignee scale. Not a legal assessment.

Heuristic Value Estimate

What this patent might be worth

Modest

$55K$175K

Midpoint $109K · 6.5 yr remaining · industry ×1.6

Adjust inputs →

Heuristic only — blends forward/backward citation counts, claim scope, time remaining, litigation history, and CPC-derived industry baseline. Real valuations need a professional appraisal.

The original legal language

Original claims

23 claims as filed with the patent office.

Concepts involved

ClaimPrior artNon-obviousnessNoveltySpecificationAssigneePatent term

Citations

Patent lineage

Cites earlier patents

28

earlier patents this invention cites as foundations

View prior art →

Cited by later patents

1

later patents that build on this invention

View patents →

Cite this patent

Sailer, A., Akolkar, R. P., Tao, T., Chefalas, T. E., Segal, A., Schaffa, F. A., Perng, C., Laredo, J. A., & Silva-Lepe, I. (2018). How Cloud Services Automatically Switch Providers When One Fails (U.S. Patent No. 10,140,638). U.S. Patent and Trademark Office. https://patentbrief.org/patent/us/10140638/airbnb-review-system

Auto-generated from the patent record. Double-check author order and the issue date against the official USPTO document before submitting.

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Common Questions

Frequently Asked Questions

What does How Cloud Services Automatically Switch Providers When One Fails cover?

A system that uses conversational AI to understand your reliability needs and automatically switches your cloud service to a backup provider if your current one goes down.

Who owns patent US 10140638?

International Business Machines Corp owns this patent, granted in 2018.

When does this patent expire?

This patent is expected to expire on November 27, 2038, when the invention enters the public domain.

What is patent US 10140638 cited by?

This patent has been cited by 1 later patents that build on its ideas.

What problem does this patent solve?

As businesses move critical operations to the cloud, the risk of a single provider outage becomes a massive liability. This patent addresses the 'vendor lock-in' problem by automating the transition between different cloud environments, effectively creating a self-healing marketplace for enterprise infrastructure.

What does this patent NOT cover?

Does not cover manual switching of cloud providers by a human administrator.

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Last reviewed: June 15, 2026 · PatentBrief is not a law firm and this is not legal advice.