How Referral-Based Text Message Marketing Systems Work
A system that tracks web browsing to send personalized text message offers to users, incentivizing them to share those offers with friends to grow a subscriber database.
Patent Number
US 10204358
Status
Active
Filing Date
January 28, 2014
Grant Date
February 12, 2019
Expiration
~January 2034 (estimated)
Claims
20
Assignee
Zeta Global Corp
Inventors
George Vincent Friborg, JR.
Citations
3 forward · 23 backward
What it covers
This patent describes a software system that manages text message marketing campaigns by linking user activity to referral incentives. It uses a web beacon to track a user's browser activity and then generates a personalized text message containing an offer to subscribe to alerts. This message is designed to be forwarded by the original recipient to others. When the new recipient clicks a hyperlink in the forwarded message, the system registers them as a new subscriber and links that referral back to the original user, often triggering a reward for the referrer.
What it doesn't cover
- —Does not cover general text messaging systems that lack a referral or reward tracking mechanism.
- —Does not cover physical mail or email-based referral systems.
- —Does not cover systems that do not use web beacons to personalize the initial message content.
- —Does not cover peer-to-peer messaging that occurs without a centralized subscriber database or automated offer generation.
The clever bit
The system embeds a personalized, forwardable offer within a text message that acts as a tracking vehicle, allowing the company to attribute new sign-ups to a specific existing user automatically.
Why it matters
This patent is significant for digital marketing and customer acquisition strategies. It formalizes the technical infrastructure required to automate 'refer-a-friend' campaigns within the SMS channel, which is a high-engagement medium compared to email. It highlights how companies can leverage existing customer networks to lower their cost of acquiring new subscribers.
Real-world examples
- 1.SMS-based loyalty programs
- 2.Referral marketing platforms
- 3.Automated customer acquisition funnels
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US 10204358 · 2026