# Albert Chia-Shu Chang — Patents explained on PatentBrief

Albert Chia-Shu Chang has 1 landmark patent explained in plain English on PatentBrief.

- [How a Smart System Verifies and Updates Customer Data](https://patentbrief.org/patent/us/8285656/cortana-virtual-assistant) — granted 2012
  This patent describes an automated system that uses artificial intelligence to pick the best ways to check and update information about people or businesses, choosing from methods like web searches, phone calls, or direct mail.

**Full profile:** https://patentbrief.org/inventor/albert-chia-shu-chang

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_Source: PatentBrief — https://patentbrief.org. Plain-English explanations of US patents._